Printer Connection Problems (Offline, etc)
- Is printer WiFi capable?
- Are printer and computer on same network?
- Is printer set to Offline?
- Printer, Modem or Computer has lost Internet connection
- Printer driver missing or corrupt
- Computer has virus or malware
- Computer glitch
- Check Internet connection on printer and computer
- Check that printer is not set to operate offline
- Restart printer, modem and computer
- Run Troubleshooter: Search "troubleshoot"; Under Troubleshoot column, select "Printer, Find and fix problems with printing"
- Scan for viruses and malware using recommended utilities in Tech Tips
- Call someone on Tech Team